Crate & Barrel Return/Exchange/Warranty

If you'd like to return or exchange your Mint mattress purchased through Crate & Barrel, please email us at crateandbarrel@tuftandneedle.com and we'll be happy to assist with that process.

For returns, we'll help you donate your mattress to a local charity; we find organizations who are able to come to your home to pick up your mattress free of charge.

Once they pick up the mattress, you just take a picture of the donation receipt and email it to us. Once we see that receipt come through, we process a full refund back to the original purchasing card!

If you believe you have an issue that would fall under your 10 Year Limited Warranty, please contact us at the email above and we'll provide you with instructions on how to file a warranty claim.