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Most Popular Articles

  • Is shipping free?
  • The FedEx tracking link for my Tuft & Needle order says 'pending' - what does that mean?
  • I have a shipping exception on my FedEx tracking, what does it mean?
  • How long will it take for my order to arrive?
  • Do you remove old mattresses?
  • Where and how will my order be delivered?
  • What do I do with my old mattress?
  • Do you ship internationally?
  • Where's my tracking information?
  • I have specific delivery instructions, where do I submit these?

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