Why do my pillows look/feel different from each other?

Our foam pillows are cut to size, so it’s possible for there to be small variations in dimensions from pillow to pillow. Anything within one inch is considered normal.

Though we try to get as close as possible, it’s very hard to get the feel of foam perfectly the same each and every time.

For this reason, it's completely normal for you to see some variance in feel from pillow to pillow. However, the difference should be minimal. If you feel that this could be a warranty issue please contact our team at support@tn.com