How do I set up my Loftie?

Step 1: PLUG-IN

The first step is to plug in your Loftie. While it does have an internal battery, it is not meant to run off this battery exclusively—we recommend you use Loftie while plugged in at all times to ensure full functionality. You should hear a little "click" when the USB is properly plugged in and you should also be able to gently pull it without it coming unplugged.

Step 2: CONNECT TO WIFI

Now we’re going to connect to your WiFi network. Loftie gets the time from the internet so this step is essential.

Make sure Bluetooth is enabled on your phone or tablet, and then go to the app and select “Connect a Loftie to WiFi” towards the bottom of the page.

Next, the app will scan for your Loftie. If your device does not show up, make sure you have Bluetooth set on your phone and scan again. We recommend setting up your Loftie near your router to ensure a strong WiFi signal.

After you select your Loftie, select the WiFi network you want to connect to and enter your network password. When entering your password, make sure there are NO EXTRA SPACES at the end of the password or it will result in a "WiFi Connection Failed" message.

After you enter your password, wait until you see a SUCCESS message on your Loftie’s screen before pressing NEXT on the app.

Now your Loftie will update. Updates can take anywhere from five minutes to an hour, depending on the internet speed and the amount of content needed to update. Leave Loftie plugged in to do its thing. Loftie may restart a few times throughout the update; this is expected.

After Loftie updates, you should see the correct time and be able to access all content and features. If the time is correct on your Loftie—you are all set!