How do I set up the Loftie app and pair it to my Loftie device?
Loftie’s goal is to make it easy breezy to leave your smartphone behind when you head for the bedroom. The app is designed to complement the Loftie experience and everything you can do on the app is accessible on Loftie itself. All that being said, let us tell you about our app...
Download the App
You can control the following on your Loftie from within the app:
Sound volume Nightlight brightness Create and edit alarms Set and unset alarms
The app also displays Loftie’s battery level and detects if Loftie is connected to WiFi.
Please note: if you make multiple updates to Loftie in the app quickly, it may take a few seconds to properly sync with your Loftie.
After your Loftie is successfully connected to WiFi, click “Start pairing” in the app. Follow the steps to get a pairing code on your Loftie and enter it on the app to sync the two devices.
If you see the message, “Go to App to set up,” please select the “Connect a Loftie to WiFi” button in order to complete the initial setup.
Don’t see “Get a code?” in your settings? You need to update your Loftie’s software in order to proceed. With your Loftie plugged in, select "Power off" from the Settings menu. This will automatically restart your Loftie and begin the update.
Pairing code failed? Confirm the code on your phone matches the code on Loftie or press any button on your Loftie to dismiss the current code and select “Get a code” again to generate a new code.
See a “Check your connection” message? Please restart your Loftie and double-check you have the most up-to-date software. Learn about updates here.
If you are on the most up-to-date software, please confirm the network your Loftie is connected to has a strong connection and is online.
Still no connection? Try reconnecting your Loftie by selecting “Forget WiFi” from the Settings menu. You will need to “Forget Loftie” in your app and choose “Connect a Loftie to WiFi.”
Please contact Loftie directly at firstname.lastname@example.org if you’re still seeing the message after following these steps. Please include a screenshot of your order summary and any troubleshooting you have tried. Loftie will respond within 2 business days to all inquiries.