The issue I’m having isn’t listed, what should I do?

If you don't see any troubleshooting for the particular issue you're experiencing with your Loftie Smart Alarm Clock please check out Loftie's troubleshooting page for more scenarios and help.

If after troubleshooting your issue is not resolved please contact Loftie directly at and include a screenshot of your order summary along with any troubleshooting steps you've taken. Loftie responds to all inquiries within 2 business days.

Still need help? Just ask! Just ask!