How long can my mattress stay in the box?
Generally speaking, we recommend setting up the mattress within 3-4 weeks of receiving it. Unrolling it as soon as you can helps relieve the pressure that compression puts on the foam, and leaving it compressed for longer than 4 weeks could potentially damage the mattress.
If you choose to leave the
mattress in the box
for more than a week, keep in mind it may take a little longer to expand to the proper shape/size since it's been compressed for longer than usual (you can still start using it within 2-3 hours of unboxing!) and your 100-Night Sleep Trial starts on the date of delivery by default.
If you are unable to unbox the mattress within the recommended timeframe, please reach out to our support team as soon as possible to discuss alternative shipping options, including delaying delivery.