What is the 100-Night Sleep Trial
If your
mattress or any of our other products end up not being the right fit for you within the first 100 nights, we'll help you with a return and full refund.
How do I get started?
Please fill out this form to start your return.
Our return policy does only allow for one return per household per year, so we can only return and refund one mattress purchased within the same year.
Amazon Returns
Orders placed through
Amazon will also have a 100-Night Trial but must be returned through Amazon. Please keep in mind that orders placed through Amazon for the Original Foam Pillow as well as orders from Amazon Canada will only have a 30-Night Sleep Trial.
Crate & Barrel Returns
If you ordered through Crate & Barrel, please email our team at crateandbarrel@tuftandneedle.com to start your return.
Other Retailers
If you did not purchase with us directly, but through any other third party not listed above, please reach out to that retailer for return information.