What is the 100-Night Sleep Trial
For orders made directly through our website and certain retailers, if your mattress or any of our other products end up not being the right fit for you within the first 100 nights after they deliver, we'll help you with a return and full refund.
How do I get started?
Please fill out this form to start your return.
Our return policy does only allow for one return or exchange per household per 12 months, so we can only return and refund or exchange one mattress purchased within the same year.
Amazon Returns
Orders placed through Amazon will also have a 100-Night Trial but must be returned through Amazon. Please keep in mind that orders placed through Amazon for the Original Foam Pillow as well as orders from Amazon Canada will only have a 30-Night Sleep Trial.
Crate & Barrel Returns
If you ordered through Crate & Barrel, please email our team at crateandbarrel@tuftandneedle.com to start your return.
Other Retailers
If you did not purchase with us directly, but through any other third party not listed above, please reach out to that retailer for return information.