What is the 100-Night Sleep Trial

If your mattress or any of our other products end up not being the right fit for you within the first 100 nights, we'll help you with a return and full refund.
To return a T&N product you ordered through us directly, please fill out this form to start your return.
Orders placed through Amazon will also have a 100-Night Trial but must be returned through Amazon. Please keep in mind that orders placed through Amazon for the Original Foam Pillow as well as orders from Amazon Canada will only have a 30-Night Sleep Trial.
Orders placed through Lowe's will also have a 100-Night Trial but must be returned to a Lowe's store. To initiate your return please contact Lowe's Customer Care at 1-800-445-6937 or via email at  customercare@lowes.com

If you ordered through Crate & Barrel, please email our team at crateandbarrel@tuftandneedle.com to start your return. 

Our return policy does only allow for one return per household per year, so we can only return and refund one mattress purchased within the same year.

Still need help? Just ask! Just ask!