In-home setup plus old mattress haul away concerns

If you've been following the delivery of your mattress to the nearest RXO station and notice it has been delivered, just know that the common delivery check-in period is 1-2 business days, but depending on the volume at that station it can sometimes take a bit longer. One thing to note is that sometimes RXO will call in an attempt to schedule the delivery rather than email, so check your messages just to be sure!

If you haven't received an email notification or a phone call in 5 business days after the mattress or mattresses have been delivered to the station, please do not hesitate to reach out to our Customer Experience team at or call talkdesk1-877-842-2586.

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