How long will it take for my order to arrive?

We know you’re excited to get your T&N goodies, so our team (and shipping partners) work diligently to process and deliver orders as soon as possible. Generally, we estimate orders to ship within 4 business days of being ordered and to be delivered within 2 business weeks. During the holiday season, please be mindful that longer than anticipated shipping and delivery can happen. If you're ever curious about the status of your order, we recommend giving us a ring at 877-842-2586 for the quickest assistance.

FedEx Ground

The shipping estimates provided on our website are up-to-date and to the best of our knowledge. We expect most customers to receive their orders within the timeframes listed at checkout; however, we are unable to set or guarantee delivery dates through FedEx Ground, especially during high volume periods.

Due to new safety protocols, our factories and shipping partners may experience delays. We will do our best to communicate major delays to customers who are impacted, but also recommend you:

• Keep an eye on your email (including the junk/spam folder) for shipping confirmation emails, which will be sent as each package is handed over to FedEx Ground.
• Hold off on getting rid of an old mattress or sleep setup until the new items are received. Fun fact: Our mattresses can stay in the shipping box for up to 4 weeks without issue, so no worries if you have limited space and need to hold off on unboxing until your old mattress is removed. Having said this, your 100-night sleep trial does start the night it's delivered so just keep that in mind. 
• Create a backup plan in case your packages are delayed. We don't want customers to be without a place to sleep or stuck in a pickle if there are unforeseen setbacks.