Do I have to ship the mattress back in its original box if I decide to return it?

For direct orders, instead of shipping it back to us, we'll work with you to donate the mattress to a local charity or non-profit organization. Upload or email us a scanned or photographed copy of your donation receipt and we'll process your full refund. If no charity is available nearby for donation, we'll always find an alternate way to help you return the mattress; you'll never be stuck with something you don't love!

To learn more about returning your mattress, click here.

Our return policy allows for one return per household, per year. This means we can only return and refund one mattress purchased within the same year.

Still need help? Just ask! Just ask!