The FedEx tracking link for my Tuft & Needle order says 'pending' - what does that mean?

The “pending” status indicates a package has been delayed beyond the originally estimated delivery date.

When this happens, it often means that the FedEx station is sorting shipments at a slower rate than usual due to holidays, staff shortages, or an influx of packages.

The status on your tracking page should update to reflect a new estimated delivery date once it is available, but if the tracking remains in the “pending” status for more than 3 business days, feel free to contact FedEx directly at 1-800-463-3339, or reach out to us at 877-842-2586 or support@tn.com.

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