The FedEx tracking link for my Tuft & Needle order says 'pending' - what does that mean?

The “pending” status indicates that a package has been delayed beyond the originally estimated delivery date.

This is not uncommon or cause for alarm given that service delays can arise, particularly during busy or holiday seasons.

When this happens, it often means that the FedEx station a package is at is sorting shipments at a slower rate than usual because of any number of things such as staff shortages or an influx of packages.

The status on your tracking page should update to reflect a new estimated delivery date once it is available, but if the tracking remains in the “pending” status for more than 3 business days, feel free to contact FedEx directly at 1-800-463-3339, or reach out to us at 877-842-2586 or

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