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General

  • Can I get a replacement mattress cover?
  • What are the Kin Mattresses?
  • What info can be provided on latex?
  • Can I use my mattress on the floor?
  • Will my mattress smell or off-gas?
  • Does my mattress require a box spring?
  • Do I need to flip or rotate my mattress?
  • How long can my mattress stay in the box?
  • What are the shipping dimensions for the Kin & Kin Hybrid Mattresses?
  • What are the frame requirements for Tuft & Needle mattresses?
  • How long do I need to wait before sleeping on my new Tuft & Needle mattress?
  • How do I unbox and set-up my mattress?
  • Can I use a heating pad or electric blanket?
  • Do Tuft & Needle mattresses sleep hot?
  • Should I buy the Original, Mint, Original Hybrid, or Mint Hybrid Mattress?
  • What's the difference between the 2022 Mint and the new Mint Mattress?
  • What's the difference between the 2022 Original and the new Original Mattress?
  • Can I remove the mattress cover for cleaning?
  • How do I get urine out of the mattress?
  • How can I move my mattress?
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